bk 99 Terms and Conditions
Please read all the following terms carefully before using this platform. By accessing the site or creating an account, you are considered to have accepted these terms.
General Provisions
These terms and conditions form a binding legal agreement between the bk 99 platform and its users. When you access the bk 99 website, create an account, or use any service, you are fully accepting these terms.
These terms are available in both English and Bengali. In the event of any ambiguity or dispute, the Bengali version shall apply. bk 99 reserves the right to amend these terms at any time, and users will be given appropriate notice before any changes take effect.
Alongside reading these terms, please also read our Privacy Policy, as it is considered an integral part of this agreement.
1.1 Definitions
In this document, "Platform" refers to the bk 99 website, mobile app, and all related services. "User" refers to any person who has registered on or is using this platform.
Account Registration
Providing accurate and complete information is mandatory when opening an account on bk 99. If an account is created with false information, bk 99 reserves the right to close that account at any time and all funds in the account may be forfeited.
2.1 One Account Rule
Each individual may open only one account. Creating multiple accounts under the same person's name or from the same device is strictly prohibited. Violating this rule will result in all accounts being cancelled and any accumulated bonuses or winnings will not be paid out.
2.2 Verification Process
bk 99 may verify identity at any time for security purposes. Users may be asked to submit a National ID card or other government-issued document. Withdrawals may be held until this verification process is complete.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. Never share your login details with anyone else. If you notice any unusual activity on your account, notify our support team immediately.
Age and Eligibility
All services on bk 99 are for individuals aged 21 years or older only. Minors are not permitted to create or use an account on this platform. If anyone creates an account with a false age, that account will be closed immediately.
The user declares that they are legally capable and eligible to use such services under the applicable laws of their place of residence. To learn more about responsible gaming, visit our Responsible Gaming page.
Deposits and Withdrawals
Popular payment methods in Bangladesh can be used for deposits and withdrawals on bk 99: bKash, Nagad, Rocket, and bank transfer. Bank transfers can be made through major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.
4.1 Minimum Amount
The minimum amount for each deposit and withdrawal is ৳500. Transactions below this amount will not be processed.
4.2 Withdrawal Processing Time
Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this may take longer if identity verification or a security review is required.
4.3 Transaction Responsibility
It is the user's responsibility to provide correct payment details. bk 99 will not be held responsible if a transaction fails due to incorrect information. If you have any queries about a transaction, contact our 24/7 support team via live chat.
Bonuses and Promotions
bk 99 offers various types of bonuses and promotions. Each bonus has its own terms which should be read carefully before claiming.
5.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 10 times the bonus amount. For example, depositing ৳1,000 gives you a ৳1,000 bonus for a total balance of ৳2,000; you must wager ৳1,000 × 10 = ৳10,000 before making a withdrawal.
5.2 General Bonus Terms
- Each bonus comes with specific wagering requirements; if these are not met, the bonus funds cannot be withdrawn.
- Winnings from a bonus can only be withdrawn after the wagering requirements have been fulfilled.
- Only one bonus can be active at a time.
- bk 99 reserves the right to modify or cancel any bonus offer at any time.
- If evidence of bonus abuse is found, the account may be suspended.
5.3 Weekly and Other Promotions
bk 99 offers weekly reload rewards, slot festival bonuses, cricket deposit bonuses, and rewards on various special occasions. Each promotion has its own eligibility conditions, wagering requirements, and time limits, which are detailed on the relevant promotion page.
Betting Rules
Specific rules apply to all types of casino games, slots, live casino, and sports betting on bk 99. The rules for each game are stated within the game itself or on the game description page.
6.1 Bet Validity
A bet is considered final only after it has been completed. If a bet remains incomplete due to a technical error, bk 99 reserves the right to void that bet and return the stake. If a bet cannot be processed due to an internet disconnection, the server record will be considered final.
6.2 Sports Betting
Official results are used for sports betting. If a match is cancelled or incomplete, the stakes on all bets for that event will be returned, unless the rules of the relevant sport state otherwise.
6.3 Multi Bet
Multiple selections can be combined in a multi bet. The entire multi bet wins only if all selections win. If one selection loses, the stake for the entire multi bet is lost.
User Responsibilities
By using the platform, each user confirms that they are playing of their own free will and with their own funds. Placing bets on behalf of someone else or using a third party's funds is strictly prohibited.
- You are responsible for all activity carried out on your account.
- Keep your account information up to date at all times.
- Do not share your password with anyone else.
- Stay calm while gambling and keep within your set budget.
- If you have any issues, inform our support team.
For more details on the importance of responsible gambling, read our Responsible Gaming Guidelines.
Prohibited Activities
Any of the following activities are strictly prohibited on bk 99. Violating these rules will result in the account being closed immediately and legal action may be taken where applicable.
- Bonus abuse or bonus arbitrage.
- Using any automated software, bots, or scripts.
- Fraudulent activity or money laundering.
- Operating multiple accounts.
- Deliberately exploiting technical errors on the platform.
- Harassing other users or engaging in inappropriate behaviour.
- Evading identity verification by providing false information.
Account Suspension and Closure
bk 99 reserves the right to suspend or permanently close any account at any time, particularly in the following circumstances:
- Violation of these terms and conditions.
- Failure to complete identity verification.
- Detection of suspicious or fraudulent activity.
- At the user's own request.
- Upon a self-exclusion request under the responsible gambling policy.
9.1 Funds After Account Closure
If an account is closed due to a rule violation, all bonuses and bonus winnings in the account will be forfeited. Whether the user's own deposited amount is returned will be determined after a review.
Limitation of Liability
bk 99 strives to provide the highest standard of safe and reliable service. However, bk 99 will not be held liable in the following circumstances:
- Interruption to the processing of any bet or game due to the user's internet disconnection.
- Interruption or delays in third-party payment provider services.
- Unexpected technical issues or maintenance downtime.
- Issues with the user's own device or software.
- Unauthorised use of the user's account credentials.
For any dispute or complaint, please contact us first via live chat or email. Our support team is available 24/7 in Bengali and English.
Privacy and Data Protection
bk 99 gives the highest priority to protecting users' personal information. We store your data using SSL encryption and modern security technology.
For a detailed description of how personal data is collected, stored, and used, please read our Privacy Policy. The Privacy Policy is an integral part of these terms.
11.1 Data Sharing
bk 99 does not share users' personal information with third parties except where required by law. Relevant information for payment processing may be shared with the relevant payment provider only to the minimum extent necessary.
Changes to Terms and Contact
bk 99 reserves the right to amend these terms and conditions at any time. For significant changes, users will be notified in advance via their account or by email. Continued use of the platform after any changes will be considered acceptance of the new terms.
12.1 Contact
If you have any questions about these terms and conditions, please contact our support team:
- Live Chat: Available 24/7
- Email: [email protected]
- Languages: Bengali and English
You can also visit our Frequently Asked Questions (FAQ) page for answers to common queries.